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The Effects of University Communication on Student Resilience and Engagement during the COVID-19 Pandemic
Proceedings of International Conference on Humanities, Social and Education Sciences - 2022
Kami L. Tsai
Dr. Omid Noroozi, Dr. Ismail Sahin
978-1-952092-33-6
230-237
The COVID-19 pandemic has affected the lives of many people around the world. However, college-age students have been identified as a population whose lives have been particularly disrupted (Browning, et al., 2021; Madrigal & Blevins, 2021), thus placing higher education institutions in a position where they need to find ways to support their students. One way that American universities have attempted to help support their students is through the use of increased communications. The present study examined the effects of university communications on student resilience and engagement. A total of 148 students at a small, private, Midwestern university completed an online survey in which they rated university communications in terms of thoroughness, helpfulness, and thoughtfulness and responded to questions regarding their resilience and engagement. University communication did not significantly relate to resilience; however, communication did significantly predict student engagement, with communication thoughtfulness being the key predictor. Implications for universities are discussed.
Tsai, K.L. (2022). The effects of university communication on student resilience and engagement during the COVID-19 pandemic. In O. Noroozi & I. Sahin (Eds.), Proceedings of IHSES 2022-- International Conference on Humanities, Social and Education Sciences (pp. 230-237), Los Angeles, USA. ISTES Organization.
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